COMPANY
Company Information
MISSION
Designing for Reliability
Through incident response support, SIGQ provides "reliability by design" that goes beyond mere operations. We create an environment where developers can focus on creating intrinsic value, contributing to both corporate growth and social impact.
VISION
Boosting Corporate Value Through Reliability
SIGQ supports sustainable growth built on the foundation of technological reliability, regardless of a company’s stage or size—from startups to enterprises. We are committed to spreading systems throughout society that allow developers, executives, and users alike to “move forward with confidence.”
MESSAGE
Creating a system to enhance corporate value
Looking back, I’ve spent my entire twenties working on the front lines of incident response for web services. What does stable system operation mean for a company? Incident response can be grueling and stressful at times. However, I firmly believe that the true essence of rebuilding trust with our clients and forging stronger relationships lies in how sincerely and swiftly we address these crises.
In business today, system reliability is synonymous with business continuity itself. We are not merely a group that provides Agentic AI technology. We support you in rebuilding system reliability across your entire organization from a management perspective, thereby enhancing your company’s corporate value. We are committed to your business success, always going beyond the superficial implementation of technology to truly understand the real challenges you face on the ground.
We walk alongside you as guardians of your business, pursuing your growth together.
SIGQ Co., Ltd.
Representative Director and CEO Takaaki Kanetsuki
OUR VALUES
Sincerity
We strive to act with honesty and transparency and provide reliable information management to build relationships of trust with our customers and society.
Honest
We value an attitude of openly accepting feedback and continuously learning. We are not afraid to acknowledge our mistakes and take swift action to correct them.
A strong commitment to customer satisfaction
We prioritize our customers' needs above all else and are fully committed to solving their problems. We take our customers' feedback seriously and will continue to provide services that are more user-friendly and effective.
COMPANY PROFILE
Company Name
SIGQ Co., Ltd.
Location
203 Tsukuba City Industrial Promotion Center, 2-5-1 Azuma, Tsukuba City, Ibaraki Prefecture 305-0031
Establishment
August 20, 2024
Officers
Takaaki Kanetsuki, President and CEO
Advisor
Shinobu Miyahara
Legal Counsel
Kei Hirano (Denyo Law Office)
Business Activities
Development and provision of "Incident Lake," an Agentic AI platform specialized in incident management, as well as professional services to support incident response for companies, organizations, local governments, and others
Principal banks
・Sumitomo Mitsui Banking Corporation
・Mizuho Bank
・Joyo Bank
Certification
SOC 2 Type 1
Meet Our Management Team
President and CEO
Takaaki Kanetsuki
Takaaki Kanetsuki
Graduated from the Graduate School of Tsukuba University (Information Engineering)
Joined Money Forward, Inc. as a new graduate. Engaged in management and development at various development sites, including overseas locations, such as a secondment to the Vietnam office. Joined Plaid, Inc. in 2022, where he was responsible for Platform Engineering. Involved in the development of large-scale distributed data systems. Founded SIGQ, Inc. in 2024.
An engineer specializing in the development of databases and distributed systems.
Advisor
Shinobu Miyahara
Shinobu Miyahara
In August 2025, he joined SIGQ as an external advisor.
At Recruit, Plaid, and IVRy, he consistently drove initiatives ranging from new business launches to business growth.Working across business development (BizDev), product management, and alliances at both public companies and startups, he has led the design, implementation, and scaling of business structures in the enterprise sector. Drawing on his accumulated expertise, he supports SIGQ in strengthening the business strategy and organizational structure of “Incident Lake,” an autonomous AI specialized in the incident management domain.
Contact Us
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