Enterprise Sales

Job Description

This role involves partnering with clients to address their system reliability challenges and collaboratively develop and drive "reliability-by-design" strategies that balance business growth with stable operations. With a deep understanding of the complex system environments and business structures of enterprise companies, you will propose integrated solutions—such as our proprietary products "Incident Lake" and "End-to-End Incident Response"—and lead the execution of account plans while engaging the client’s internal engineering teams.

Examples of our services

• Provide strategic recommendations to the client’s CTO, VPoE, and SRE lead aimed at streamlining incident response and improving reliability, thereby establishing a relationship as a trusted advisor.

• Leveraging our in-depth knowledge of SIGQ’s Agentic AI Platform, we transform and define challenges faced by our clients—such as the “personalization of tacit knowledge”—into problems that can be solved using our solutions.

• In projects involving large-scale organizational restructuring or system overhauls, I lead project management efforts that involve the development department, customer success teams, partner companies, and other stakeholders.

• We will share customer feedback gathered through sales activities with the product development team to inform the requirements definition for next-generation incident management features.

• We will raise the overall sales performance of the team through knowledge sharing and create new market opportunities.

Eligibility Requirements (Required)

• Candidates with a proven track record in corporate sales (particularly in IT solutions, SaaS, and consulting).

• Someone who understands the importance of "reliability" and "operations" in supporting our customers' business foundations and is committed to sincerely addressing their core challenges.

• Someone with experience leading multifaceted proposals and consensus-building in enterprise sales involving complex stakeholder relationships.

Qualifications (Preferred)

• Sales or hands-on experience in SRE, DevOps, or related fields.

• Experience in strategic account planning and execution for major corporations.

• Experience in cross-functional negotiations as a member of senior management.

• Experience in pioneering uncharted territories, such as rapidly growing startups and other nascent organizations or markets.

Ideal Candidate

• Individuals who share SIGQ’s vision of “turning incident response into an opportunity to build trust” and wish to contribute to the company’s social impact.

• Someone who enjoys keeping up with technological trends and changes in the customer landscape, and who can adapt and grow flexibly.

• Someone who can work independently and take ownership to see projects through to completion.

• Someone who finds joy in creating an environment where developers can focus on creating value and is committed to enhancing the end-user experience.

What Makes This Position Attractive

• In-depth Problem Solving Through "Product × Expertise"

  In addition to our powerful AI platform, "Incident Lake," we offer comprehensive solutions that combine professional services—ranging from 24/7 support to the development of post-incident analysis (measures to prevent recurrence).

• Acquiring advanced project management skills

  By working on critical aspects of corporate operations such as incident response, you will develop the ability to solve critical issues through close collaboration with in-house engineers and consultants.

• Become a pioneer in the growing "reliability" market

  As digital transformation accelerates, "system stability" has become a lifeline for businesses. In this growing field, you can build a career as a "reliability engineer"—a role that goes beyond simply providing tools.

• A culture that encourages crossing boundaries

  There are plenty of opportunities to go beyond the scope of sales and get directly involved in product improvement initiatives and organizational development.

Work Location

• Tokyo Office (FinGATE KAYABA, 1-8-1 Nihonbashi Kayabacho, Chuo-ku, Tokyo)

Application Guidelines

Employment Status

Full-time employee *Probationary period: 3 months after joining the company

Annual income

12 million to 30 million yen (theoretical annual salary)

　*Performance-based stock option plan available
*Includes a fixed overtime allowance (40 hours); additional overtime will be paid separately
*The annual salary listed is based on a variable pay multiplier of 1.0. Actual annual salary may vary depending on performance. Please inquire during the interview for details.
*Salary will be determined based on experience and skills

Working Hours

Flexible Work Hours: 7:00 AM to 10:00 PM (60-minute break)

Various Allowances

• Full reimbursement of transportation expenses (up to 50,000 yen per month)

Holidays and Leave

• Days Off / Two-day weekend (Saturday and Sunday), national holidays, and the year-end and New Year holidays

• Leave (Annual Paid Leave, Special Leave)
  *Annual paid leave is granted upon joining the company

Employee Benefits

• Full social insurance coverage (health insurance, employee pension insurance, unemployment insurance, workers' compensation insurance)

Work Location

• Headquarters (5-minute walk from TX Tsukuba Station)

• A location designated by the company

Recruitment Process

1. Application Screening

2. First Round of Screening

   ・Typically, there are 1–3 interviews.

   　・Based on the details discussed during our interview, we may suggest a position different from the one you applied for.

   　・This can also be conducted online

3. Reference Check

   ・We conduct these sessions not only for interviews but also to gain a more comprehensive understanding of candidates

   ・We ask all candidates who advance to the final interview to do this.

4. Submission of Your Withholding Tax Statement

   ・We ask all candidates who advance to the final interview to do this.

5. Final Round

   ・Interviews will generally be conducted in person

About Applying

Please apply via this website