Obtained certification for the international information security standard "ISO/IEC 27001"

SIGQ Co., Ltd. (pronounced "Sig-Q"; Headquartered in Tsukuba City, Ibaraki Prefecture; Representative Director: Takaaki Kanetsuki), the developer of "Incident Lake," an Agentic AI specialized in incident management, is pleased to announce that it has obtained certification for "ISO/IEC 27001," the international standard for Information Security Management Systems (ISMS).This certification objectively verifies through a third-party organization that the company has established an advanced information management system, providing enterprise customers with greater peace of mind when using our services.

Background and Purpose of Certification

In today’s system operations, which require stable, round-the-clock operation 365 days a year, infrastructure operational data and incident response logs are highly confidential information that lies at the core of a company’s IT infrastructure.

Our "Incident Lake" service integrates operational data scattered throughout an organization and uses AI to transform tacit knowledge—which is often tied to specific individuals—into explicit knowledge, thereby helping to dramatically accelerate incident response and drive continuous improvement. Given the nature of the service, which involves us holding our customers’ critical system data, enterprise organizations considering implementation require us to establish an extremely rigorous information security framework.

Since our founding, we have been committed to building a robust security environment. With the recent acquisition of ISO/IEC 27001 certification, our security management system has been proven to meet international standards. Moving forward, we will continue to leverage our robust security infrastructure to accelerate our efforts in helping clients transform incident response from mere “troubleshooting” into “activities designed to build trust and enhance system resilience.”

Comment from Takaaki Kanetsuki, Representative Director of SIGQ Co., Ltd.

As a provider of services that design system "reliability," we must be an organization that earns our clients' absolute trust in information management. We view the acquisition of this ISMS certification as proof of our commitment to fulfilling that fundamental responsibility.

In today’s increasingly complex IT infrastructure, the reliance on individual expertise for incident response has become a serious challenge for many companies, consuming valuable time from developers. Under an internationally compliant security framework, we are committed to helping create an environment where personnel are freed from the burden of operations and maintenance through “Incident Lake,” enabling them to focus on creating true value.

Overview of Certification Registration

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SIGQ Obtains Certification for the International Information Security Standard "ISO/IEC 27001"